{"id":1037,"date":"2025-11-26T20:04:17","date_gmt":"2025-11-26T18:04:17","guid":{"rendered":"https:\/\/hostup.se\/support\/?p=1037"},"modified":"2025-11-26T20:04:18","modified_gmt":"2025-11-26T18:04:18","slug":"e-post-fastnar-utkorgen","status":"publish","type":"post","link":"https:\/\/hostup.se\/support\/e-post-fastnar-utkorgen\/","title":{"rendered":"L\u00f6sning: E-postmeddelande fastnar i utkorgen"},"content":{"rendered":"\n<p>Det \u00e4r frustrerande n\u00e4r e-postmeddelanden blir liggande i utkorgen utan att skickas. Oftast beror detta p\u00e5 felaktiga serverinst\u00e4llningar i ditt e-postprogram eller att en port blockeras av s\u00e4kerhetssk\u00e4l. H\u00e4r g\u00e5r vi igenom hur du l\u00f6ser problemet steg f\u00f6r steg.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Symptom_Vad_marker_du\"><\/span>Symptom: Vad m\u00e4rker du?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Problemet yttrar sig oftast p\u00e5 n\u00e5got av f\u00f6ljande s\u00e4tt:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-postmeddelanden ligger kvar i mappen <strong>Utkorg<\/strong> (Outbox) och f\u00f6rsvinner inte till <em>Skickat<\/em>.<\/li>\n\n\n\n<li>Du f\u00e5r felmeddelanden som &#8221;Connection timed out&#8221;, &#8221;Server connection failed&#8221; eller &#8221;Kan inte ansluta till utg\u00e5ende server&#8221;.<\/li>\n\n\n\n<li>Du kan ta emot mail utan problem, men inte svara eller skicka nya.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Snabbkoll_Testa_detta_forst\"><\/span>Snabbkoll: Testa detta f\u00f6rst<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Innan du \u00e4ndrar inst\u00e4llningar, g\u00f6r dessa tv\u00e5 snabba kontroller f\u00f6r att ringa in problemet:\n<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Testa via Webbmailen:<\/strong> Logga in p\u00e5 <a href=\"https:\/\/webmail.hostup.se\">webmail.hostup.se<\/a> (eller din egen dom\u00e4n\/webmail). Kan du skicka mail d\u00e4rifr\u00e5n? <br><em>Om ja:<\/em> D\u00e5 fungerar e-postservern som den ska. Felet ligger i inst\u00e4llningarna i din dator eller mobil.<br><em>Om nej:<\/em> D\u00e5 kan det vara fel p\u00e5 servern, att din dom\u00e4n har l\u00f6pt ut, eller att din IP-adress \u00e4r blockerad.<\/li>\n\n\n\n<li><strong>Kolla din internetleverant\u00f6r:<\/strong> M\u00e5nga internetleverant\u00f6rer blockerar <strong>port 25<\/strong> f\u00f6r att f\u00f6rhindra spam. Om du anv\u00e4nder port 25 i dina inst\u00e4llningar m\u00e5ste du byta (se L\u00f6sning 1).<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Losning_1_Korrigera_SMTP-installningar_Vanligast_for_webbhotell\"><\/span>L\u00f6sning 1: Korrigera SMTP-inst\u00e4llningar (Vanligast f\u00f6r webbhotell)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Den absolut vanligaste orsaken till att mail fastnar i utkorgen \u00e4r att du anv\u00e4nder fel port f\u00f6r den utg\u00e5ende servern (SMTP). Vi rekommenderar alltid att anv\u00e4nda SSL-kryptering.\n\n<strong>Kontrollera inst\u00e4llningarna i ditt e-postprogram (Outlook, Apple Mail, Thunderbird):<\/strong>\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Utg\u00e5ende server (SMTP):<\/strong> <code>mail.dindom\u00e4n.se<\/code> (ers\u00e4tt <em>dindom\u00e4n.se<\/em> med ditt faktiska dom\u00e4nnamn).<\/li>\n\n\n\n<li><strong>Port:<\/strong> <code>465<\/code> (med SSL\/TLS) <em>\u2013 Detta \u00e4r det rekommenderade valet.<\/em><\/li>\n\n\n\n<li><strong>Alternativ Port:<\/strong> <code>587<\/code> (med STARTTLS) om 465 inte fungerar.<\/li>\n\n\n\n<li><strong>Autentisering:<\/strong> M\u00e5ste vara aktiverat. Anv\u00e4nd samma anv\u00e4ndarnamn (din fullst\u00e4ndiga e-postadress) och l\u00f6senord som f\u00f6r inkommande mail.<\/li>\n<\/ul>\n\n\n\n<p><em>Obs: Undvik att anv\u00e4nda port 25 d\u00e5 den ofta blockeras av b\u00e5de internetleverant\u00f6rer och moderna brandv\u00e4ggar.<\/em><\/p>\n\n\n\n<p>Nedan guide ger dig anpassade sk\u00e4rmdumpar f\u00f6r hur du konfigurerar ditt e-postprogram och var du skriver in porten.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-hostup-support wp-block-embed-hostup-support\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"9hGxV06I1V\"><a href=\"https:\/\/hostup.se\/support\/konfigurera-e-post-i-mailprogram\/\">Konfigurera e-post i ditt mailprogram<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201dKonfigurera e-post i ditt mailprogram\u201d &ndash; HostUp Support\" src=\"https:\/\/hostup.se\/support\/konfigurera-e-post-i-mailprogram\/embed\/#?secret=ico8MWmrPN#?secret=9hGxV06I1V\" data-secret=\"9hGxV06I1V\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Losning_2_WordPress_eller_kontaktformular_skickar_inte\"><\/span>L\u00f6sning 2: WordPress eller kontaktformul\u00e4r skickar inte<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Om problemet g\u00e4ller att din hemsida (t.ex. ett kontaktformul\u00e4r) inte skickar mail, men din vanliga e-post fungerar, beror det ofta p\u00e5 att PHP-funktionen f\u00f6r mail inte \u00e4r tillf\u00f6rlitlig eller saknar autentisering. <strong>L\u00f6sning:<\/strong> Installera ett SMTP-plugin i WordPress (t.ex. <em>WP Mail SMTP<\/em>). Konfigurera det med samma uppgifter som i L\u00f6sning 1 eller <a href=\"https:\/\/hostup.se\/support\/hur-man-skapar-ett-e-postkonto-i-cpanel\/\">skapa ett nytt e-postkonto<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SMTP Host:<\/strong> <code>mail.dindom\u00e4n.se<\/code><\/li>\n\n\n\n<li><strong>Encryption:<\/strong> SSL<\/li>\n\n\n\n<li><strong>Port:<\/strong> 465<\/li>\n\n\n\n<li><strong>Authentication:<\/strong> On (ange din e-postadress och l\u00f6senord)<\/li>\n<\/ul>\n\n\n\n<p>Detta s\u00e4kerst\u00e4ller att mailen skickas via servern p\u00e5 ett korrekt s\u00e4tt ist\u00e4llet f\u00f6r via hemsidans kod.<\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"1037\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Var den h\u00e4r artikeln hj\u00e4lpsam?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.happy-face-cls-1{fill:#c9c9c9;}.happy-face-cls-2{fill:#e1e1e1;}.happy-face-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"happy_face\">\r\n                        <circle class=\"happy-face-cls-1 daexthefu-icon-primary-color\" cx=\"24\" cy=\"24\" r=\"17\" \/>\r\n                        <path class=\"happy-face-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <circle class=\"happy-face-cls-3 daexthefu-icon-secondary-color\" 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class=\"sad-face-cls-1 daexthefu-icon-primary-color\" cx=\"24\" cy=\"24\" r=\"17\" \/>\r\n                        <path class=\"sad-face-cls-3 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <circle class=\"sad-face-cls-4 daexthefu-icon-secondary-color\" cx=\"18\" cy=\"22\" r=\"2\" \/>\r\n                        <circle class=\"sad-face-cls-4 daexthefu-icon-secondary-color\" cx=\"30\" cy=\"22\" r=\"2\" \/>\r\n                        <path class=\"sad-face-cls-2 daexthefu-icon-secondary-color\" d=\"M16.9,34.5c-0.4,0-0.8-0.1-1.1-0.4c-0.6-0.6-0.6-1.5,0-2.1c2.2-2.2,5.1-3.4,8.1-3.4c3.1,0,6,1.2,8.1,3.4\r\n                        c0.6,0.6,0.6,1.5,0,2.1s-1.5,0.6-2.1,0c-1.6-1.6-3.7-2.5-6-2.5s-4.4,0.9-6,2.5C17.7,34.4,17.3,34.5,16.9,34.5z\" \/>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Skriv ditt meddelande\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Skicka in<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Avbryt<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Tack f\u00f6r din feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>Fastnar dina mail i utkorgen? H\u00e4r \u00e4r guiden f\u00f6r att fels\u00f6ka SMTP-problem, felaktiga portar och brandv\u00e4ggsregler f\u00f6r b\u00e5de webbhotell och VPS.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1037","post","type-post","status-publish","format-standard","hentry","category-webbhotell"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/posts\/1037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/comments?post=1037"}],"version-history":[{"count":1,"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/posts\/1037\/revisions"}],"predecessor-version":[{"id":1038,"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/posts\/1037\/revisions\/1038"}],"wp:attachment":[{"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/media?parent=1037"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/categories?post=1037"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hostup.se\/support\/wp-json\/wp\/v2\/tags?post=1037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}