Transfer services between accounts

Just like so many other things here at HostUp, we’ve automated everything that can be automated—including the option to transfer services from account A to account B. This ensures the process is as smooth and as quick as possible for you!

Prerequisites

• The recipient must have an existing account with HostUp
• All invoices for the service should be paid
• You will need access to your email to confirm the transfer

Step-by-step instructions

• Log in to the customer zone: Visit your customer zone and navigate to the service/domain you want to move to the new account.
• Select “Change Owner”: Click on “Change Owner” which is located in the view on the left side as shown in the image below:

• Enter the recipient’s email address: Fill in the email address of the other account in our system and click the “Change Owner” button.
• Confirm the transfer Important: Both you and the new owner must click on the confirmation link sent via email to complete the process.