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Updating Contact Information (for domains)

Are your contact details outdated? Follow this guide to update your contact information to ensure you receive notifications about your domain.

To ensure that you receive all important information about your domain name, including invoices and compliance with top-level domain requirements, it is crucial that your contact information is always up to date. We facilitate this by sending an annual reminder with a summary of your current details and instructions for updating. Follow these steps to update your contact information with us:

Step 1: Log in to the customer portal

Step 2: Navigate to domains

  • Once you are logged in, navigate to “Services > Domains” in the main menu on the left side.

Step 3: Select the domain and update your contact information

  • Select all the domain names for which you want to update your contact information, and then click on the third option where it says “Contact Information.”

On the next page, you will have the opportunity to view your current contact information. If you need to make any changes, you can do so and then click “Save Changes” to update your contact details.

Annual Reminder

  • Once a year, we send a summary of your current contact information along with instructions for updating it if necessary.

Important: It is your responsibility to ensure that your contact information is always up to date. If we cannot reach you with important information due to outdated details, it may affect the status of your domain name.

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