Reset the password

Step 1: Log in to the customer portal

• Visit our customer portal and log in with your credentials.

Step 2: Navigate to the Virtual Server overview

• After logging in, click “Services > Virtual Server” in the main menu.

Step 3: Choose which VPS you want to manage

• Select the VPS you want to access the control panel for by pressing the gear highlighted in the image below:

Step 4: Reset the password

• On this page you have the option to both see the password and also reset it for your VPS in case you have changed it.
• You can easily reset the password by pressing the key icon as shown in the image below.
• Your server will be restarted quickly to reset the password.

• Press the “Eyes icon” to make the password visible or the copy icon to copy the password to the clipboard.

Once completed a new random password will then be set on your VPS. Remember that it’s also always possible to login to root and run the command below to set a password of your choice:

passwd

When setting password yourself please make sure that it’s truly secure. We recommend to use a password strength tester to make sure your length is strong enough. In practice whether it’s 7 characters long or 32 – it’s just as impractical to brute force.